← Privacy & limits
CONTACT & CORRECTIONS
Support & corrections
How to describe a technical or calculation concern without sending sensitive information.
Report a concern safely
Email the address below to report a technical, privacy or calculation concern. We do not promise a response within a fixed time. Do not rely on a disputed result while it is being checked.
Contact
ali@muslimfin.co.za
Opening the link creates a draft in your email app. It does not send anything automatically and it does not add calculator inputs or results.
Open a draft email
Helpful report details
App version and device type.
Which calculator and screen you used.
Steps that reproduce the issue using fictional or redacted values.
What you expected and what appeared.
Whether the issue remains after resetting the calculator.
Current app version: 0.1.0
Please do not send
Identity documents, account numbers or investment statements.
Wills, tax records or legal documents.
Names of heirs or another person’s information.
Real family or financial details when a synthetic example can reproduce the issue.
If an output may be wrong
Do not rely on it to pay, transfer or distribute assets. Stop and obtain verification from a qualified Shariah adviser and, for inheritance matters, a South African estate practitioner.
Technical support cannot provide a case-specific religious ruling, legal advice, tax advice or an asset-transfer instruction.
Correction control
A report should be reproduced with synthetic values, classified as a software, usability, privacy, legal-boundary or Shariah-method concern, and routed to the appropriate reviewer. A credible material issue may require pausing promotion or rollout.
Calculation fixes must be made in the shared calculator source, covered by a regression test, and released through both the website and app-store update process. Support does not approve calculation rules.